I run a booking system to manage bookings for booked-hire services – will I be impacted by any changes?
Can ride-booking services pick-up and drop-off customers at Queensland airports?
Can I offer a ride-booking service if I own a historic car?
What requirements do I need to meet for Booked Hire / Taxi (BHTX) Driver Authorisation?
What services can I provide under a Booked Hire / Taxi (BHTX) Driver Authorisation?
How much does a Booked Hire / Taxi (BHTX) Driver Authorisation cost?
Do I need to present my medical assessment when I lodge my Driver Authorisation application?
How much does it cost to undergo the medical assessment required to apply for a Driver Authorisation?
Does Medicare provide a rebate for the medical assessment required to apply for a Driver Authorisation?
I already hold a current General Driver Authorisation, can I provide booked hire services?
When do ride-booking drivers with existing General Driver Authorisations need to get a Booked Hire / Taxi (BHTX) Driver Authorisation?
Can I drive a taxi or limousine with a General Driver Authorisation?
What will happen to my Taxi or Limousine Driver Authorisation into the future?
I am adding the Booked Hire / Taxi (BHTX) to my General Driver Authorisation. Do I receive a fee waiver?
I have received an Authorised Queensland Taxi Driver Display Card (AQTDDC), do I need to display it?
I currently hold a Scheduled Services (SCHE) Driver Authorisation, can I provide booked hire services?
What will be displayed on my Industry Authority Card?
Can someone holding a provisional drivers licence obtain a Taxi Driver Authorisation?
Will there be a register of current Driver Authorisations for the public to access?
When are personalised transport drivers not responsible for ensuring their customers wear seatbelts/are appropriately restrained?
If I want to provide booked hire services what would I need to do to comply with the regulations?
Can I tout for passengers
Are the rules about wearing seatbelts/being appropriately restrained in personalised transport vehicles new?
No, these rules are not new and were already in place for taxi and limousine drivers. Now that ride-booking services are legal, the rules have been extended to include ride-booking drivers.
Why aren’t personalised transport service providers required to provide child restraints for customers who need them?
If a customer provides their own child restraint, is the personalised transport driver responsible for ensuring the child is properly restrained?
Yes, if a child restraint is available, the personalised transport driver is responsible for ensuring the child is properly restrained.
What are the ‘itemised receipt’ requirements?
The requirement to provide an itemised receipt will apply to all personalised transport services (taxi, limousine and ride-booking). There will be an ‘out’ provision for the driver if they believe another entity has given or is going to give the customer an itemised receipt (to accommodate practices whereby the receipt is provided electronically). The only changes to the details required to be itemised on the receipt are that the ABN and fleet number will no longer be mandated. Everything else listed will remain the same:
Will the Government be regulating how much I can charge for my services?
No. When providing booked hire services, fare estimates must be provided if requested by the customer prior to the commencement of the journey or the fare must be agreed to up front.
Since 1 November 2016, drivers must provide customers with an itemised receipt of the journey if requested (receipts can be sent by a booking entity on behalf of the driver).
What are the identification signage requirements for ride-booking vehicles?
A booked hire vehicle must not be driven unless a sign is displayed on or near the rear of the vehicle. The sign must:
How do I get the appropriate identification signage for my ride-booking vehicle?